Briefing Transformation 2018

20 September 2018 | London

Drive transformation, efficiency and innovation in your law firm

SPEAKERS

Natalie Abou-Alwan
Managing counsel, BP Legal (IST)
Global Oil Europe

Q&A:
What do your clients actually want?

Lauren Aste
Executive vice president and general counsel, Carlson Wagonlit Travel

Q&A:
What do your clients actually want?

David Bateson
Senior vice president legal, Canon

Q&A:
What do your clients actually want?

Trevor Faure
Author, Previous general counsel at Ernst and Young and Tyco

Talk:
A smarter legal model

Dr Heidi Gardner
Distinguished fellow, Harvard Law School

Talks:
Collaboration for revenue growth,
The CRM is dying, long live collaboration

Jennifer Emery
Jennifer Emery
Director of strategy and integration, CMS

Talks:
Collaboration for revenue growth,
The CRM is dying, long live collaboration

Hella Hoffmann
Senior data scientist, Thomson Reuters Labs

Reality check:
What do we mean when we say 'AI'?

Andrew Lloyd
Managing director, Search Acumen

Deep dive:
How are other sectors using data to drive business performance?

Alastair Marke
Head of blockchain innovations, Abt Associates Britain

Deep dive:
How is blockchain impacting other sectors, and what can the legal sector do to keep up?

Dr Nicola Millard
Head of customer insight and futures, BT Global

Talk:
The digital workplace

Zara Nanu
CEO, Gap Square

Startup corner:
Gap square – the gender pay gap software specialists

Shamus Rae
Partner, head of digital disruption, KPMG

Reality check:
What do we mean when we say 'AI'?

Johannes Schleith
UX lead, Thomson Reuters Labs

Reality check:
What do we mean when we say 'AI'?

Coby Skonord
Founder and CEO, Ideawake

Startup corner:
Ideawake – the employee innovation and strategy software specialists

Rani Wynn
Head of legal, Digital UK and Freeview

Q&A:
What do your clients actually want?

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AGENDA

8.30-9.00
Breakfast
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Make the most of our innovation room by talking to one of the brainboxes from Thomson Reuters Labs about how to stick your pressing challenges to the wall and talk to the fantastic providers, delegates and startups in attendance.
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9.00-9.15
Introduction
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This is no ordinary conference. We’ll be explaining your conference handbook, including buzzword bingo card, and opening our interactive event app.
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KATE BASSETT, GLOBAL HEAD OF LEGAL PROJECT MANAGEMENT, ASHURST
9.15-9.35
Let’s break the ice
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Discover what makes your peers tick. Get your head out of the day-to-day work and into a frame of mind to learn.
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JONATHAN PATTERSON, MANAGING DIRECTOR AND HEAD OF DEVELOPMENT, DWF
9.35-10.05
The digital workplace
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As we reinvent work for the digital age, we face a
fundamental redefinition of how we work, how we
measure work and how we get a diverse, virtualised workforce to collaborate. This session investigates a number of trends, all mysteriously beginning with the letter D.
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DR NICOLA MILLARD, HEAD OF CUSTOMER INSIGHT AND FUTURES, BT
10.05-10.20
Collaboration for revenue growth
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Is collaboration the biggest driver of growth in a law firm? Hear how CMS’s work with Dr Heidi Gardner and ObjectiveManager has allowed it to break down practice group silos for accelerated revenue growth.
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JENNIFER EMERY, DIRECTOR OF STRATEGY AND INTEGRATION, CMS
DR HEIDI GARDNER, DISTINGUISHED FELLOW, HARVARD LAW SCHOOL
10.20–10.35
Quick-fire inspiration
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We asked the legal community what transformational work it has completed – hear our two shortlisted candidates tell their stories in a five-minute lightning talk and vote for your favourite.
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KAREN WALKER, HEAD OF BUSINESS OPERATIONS, BROWNE JACOBSON
ABI WILLIAMS, HEAD OF PROGRAMME MANAGEMENT, BURGES SALMON
10.35-11.05
Coffee break
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Make the most out of our innovation room - stick your pressing challenges to our transformation wall, talk to our exciting providers and startups and network with your peers.
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11.05-11.10
Startup corner — round one
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Lightning talk with Gapsquare, the gender pay gap software specialists, who transform the workplace into a fair and equal one.
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DR ZARA NANU, CO-FOUNDER AND CEO, GAPSQUARE
11.15-12.00
What do your clients actually want?
The general counsel powwows
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Our in-house leaders will rotate to join each of your tables, where they will answer any burning questions you have under Chatham House rules, giving you an unprecedented chance to find out what they really want.
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NATALIE ABOU-ALWAN, MANAGING COUNSEL, STRUCTURED PRODUCTS, EUROPE,
BP LEGAL (IST) GLOBAL OIL EUROPE
LAUREN ASTE, EXECUTIVE VICE PRESIDENT AND GENERAL COUNSEL, CARLSON WAGONLIT TRAVEL
DAVID BATESON, SENIOR VICE PRESIDENT, LEGAL, IP AND SUSTAINABILITY, CANON
RANI WYNN, HEAD OF LEGAL, DIGITAL UK AND FREEVIEW
12.00-12.15
Competitor insight
-
See what your peers think and what they’re working on in our anonymous polling session.
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RUPERT COLLINS-WHITE, POLLSTER-IN-CHIEF, BRIEFING
12.15-13.00
Lunch and networking
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Make the most of the innovation room.
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13.05-13.10
Startup corner — round two
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Lightning talk with Ideawake, the employee innovation and strategy software specialists.
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COBY SKONORD, FOUNDER AND CEO, IDEAWAKE
13.10-13.15
Startup corner — round three
-
Lightning talk with Clocktimizer, the intelligent timekeeping and time planning technology provider.
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PIETER VAN DER HOEVEN, COFOUNDER AND CEO, CLOCKTIMIZER
13.20-14.00
Reality check one — what do we mean when we say ‘AI’?
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We’re demystifying artificial intelligence. Find out what AI we’re really using today and what’s actually possible, then work through a real-life scenario to establish the best use of new technology with our team of experts.
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HELLA HOFFMANN, SENIOR DATA SCIENTIST, THOMSON REUTERS LABS
SHAMUS RAE, PARTNER, HEAD OF DIGITAL DISRUPTION, KPMG
JOHANNES SCHLEITH, UX LEAD, THOMSON REUTERS LABS
13.20-14.00
Reality check two — CRM is dying, long live collaboration
-
Get under the skin of how CMS has combined the research of Dr Heidi Gardner and the latest (yet to be released) data-driven technology to identify millions of pounds worth of collaboration opportunities and how it identified which people and teams should be focused on delivering these opportunities. A new approach to revenue growth, and a move away from traditional CRM.
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DR HEIDI GARDNER, DISTINGUISHED FELLOW, HARVARD LAW SCHOOL
JENNIFER EMERY, DIRECTOR OF STRATEGY, CMS
RAY OLDFIELD, CEO, OBJECTIVEMANAGER
14.00-14.20 and 14.25-14.45
Take a deep dive
-
How is blockchain impacting other sectors, and what can the legal sector do to keep up?
How are other sectors using data to drive business performance?
What do the future roles law firms will need to train and hire look like?
Navigating your way around the legal tech space – who’s doing what?
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ALASTAIR MARKE, COMMITTEE CHAIR, BRITISH BLOCKCHAIN ASSOCIATION
PAUL SITOH, HEAD OF BLOCKCHAIN, ELEMENTAL CONCEPT
ANDREW LLOYD, MANAGING DIRECTOR, SEARCH ACUMEN
PATRICK MCCANN, GLOBAL HEAD OF LEARNING, LINKLATERS
GRÁINNE BRYAN, CEO, LEGAL TECHNOLOGY SOLUTIONS, MCCANN FITZGERALD
SAMANTHA STEER, DIRECTOR, LAW FIRM STRATEGY, THOMSON REUTERS
14.50-15.30
Problem solving — how should you ‘do’ innovation?
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Every law firm is doing innovation differently – but what is the best system? What, or who, is going to be driving transformation, and what’s coming up on the horizon? This interactive session will allow you to work through these questions and leave with tangible initiatives to take back to your business.
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JANA BLOUT, INNOVATION MANAGER, DLA PIPER
LIZZY MORGAN, INNOVATION ANALYST, DLA PIPER
15.30-16.30
Smarter law
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Transforming busy lawyers into business leaders
The 2008 revolution — law firm convergence and new entrants through disaggregation
The new revolution — going from zero-sum game to
win-win-win behaviour; using Big Four growth techniques for free and modernising business development
The challenge of change.
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TREVOR FAURE, FORMER GLOBAL GC AND LEADER OF LEGAL SERVICES, ERNST & YOUNG, AND GC, TYCO
16.30-16.35
Startup corner — round four
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Lightning talk with Monax, the blockchain and smart contract technology company.
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CASEY KUHLMAN, CO-FOUNDER AND CEO, MONAX
16.35-16.45
Round-up (with champagne)
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Find out who won our call for papers and
buzzword bingo.
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KATE BASSETT, GLOBAL HEAD OF LEGAL PROJECT MANAGEMENT, ASHURST
16.15-16.30
Blue room
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Share your learning from the day with your peers, hear who won our call for papers session and business buzzword bingo.
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KATE BASSETT, HEAD OF LEGAL PROJECT MANAGEMENT, ASHURST
16.30–17.30
Innovation room
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Champagne reception
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GET YOUR COPY OF THE FULL AGENDA

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TESTIMONIALS

I had such an enjoyable and engaging day. You have given me lots of food for thought and I have come away thoroughly energised. I thought the afternoon sessions worked well, so many thanks (and well done) for corralling us all."
Abi Williams, head of programme management, Burges Salmon LLP
"The conferences always bring together an interesting and valuable mix of senior people working across all aspects of legal management. At the 2016 conference, the delegates also had the chance to run through a live tender in a competitive pitching game, which was great fun.”
Geraint Evans, head of new business, CMS
“I really enjoyed the conference, and took away real and actionable insights. The speakers were engaging and informative and the opportunity to network and collaborate throughout the day was extremely valuable.”
Andrew Edgington, chief operating officer, Gowling WLG

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