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Legal business on a fresh formula for employee engagement and brand loyalty

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WHAT'S INSIDE?

WHO'S WHO THIS MONTH

Andy Wansell - OJK
Rhod Shipley
Senior project manager, innovation and delivery,
Freeths

Roundup:
Growing strains
p6

Andy Wansell - OJK
Lynn MacKay
Legal project analyst,
Herbert Smith Freehills

Roundup:
Growing strains
p6

Andy Wansell - OJK
Lorraine Bellinger
Head of project management, banking,
Ashurst

Roundup:
Growing strains
p6

Andy Wansell - OJK
Stuart Hopper
Head of legal knowhow and training,
Dentons

Roundup:
Growing strains
p6

Andy Wansell - OJK
Sue Eve
HR director,
Bates Wells Braithwaite

Reading list:
Got the difference?
p8

Andy Wansell - OJK
Su Akgun
Diversity and wellbeing manager,
Osborne Clarke

Upfront:
Whats on your whiteboard
p9

Tony Mckenna, Gowling WLG
Tony McKenna
Director of IT,
Gowling WLG

Speak up:
Pear pressures
p11

Tony Mckenna, Gowling WLG
Philip Rodney
Chairman,
Burness Paull

Opinion:
Building on the back of Brexit
p12

Tony Mckenna, Gowling WLG
Clare Harris
Associate director of legal resourcing,
Hogan Lovells

The big idea:
Brands standing
p14

Chris Oglethorpe - Gowling WLG
Chris Oglethorpe
HR director,
Gowling WLG

The big idea:
Brands standing
p14

Chris Oglethorpe - Gowling WLG
Mandy Reynolds
Director of marketing,
Stephens Scown

The big idea:
Brands standing
p14

Chris Oglethorpe - Gowling WLG
Martin Blackburn
UK people director,
KPMG

The big idea:
Brands standing
p14

Chris Oglethorpe - Gowling WLG
Abigail Hunt
Associate,
Møller PSF Group Cambridge and Treehouse Innovation

Feature:
Learning to compete
p26

Chris Oglethorpe - Gowling WLG
Professor Elisabeth Kelan
Professor of leadership and organisation,
Cranfield School of Management

Best practice:
Everyday inclusion
p33

Chris Oglethorpe - Gowling WLG
Adam Vosper
Head of revenue and credit control,
Charles Russell Speechlys

Industry case study:
Toughening up on time
p38

Chris Oglethorpe - Gowling WLG
Geoff Hornsby
General manager,
iManage EMEA

Industry interview:
Sharing in safety
p42

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ISSUE IN BRIEF

One firm that we spoke to about Brexit earlier this yeRa said teams had long been burning the midnight oil to compile a couple of strategic ‘manuals’, one for each way the referendum vote might go. They fully expected to bin one of them – and as the vote came in, of course that’s the one they were thanking their lucky stars for. There’s a moral in that story somewhere. If this year has taught businesses anything, it should be the value of scenario planning.

The biggest risk story in this year’s PwC survey seems to lie in a different section of the report entirely. Firms have a severe case of spare capacity. In the top 10, headcount is up by 8% – but chargeable hours are down 3%. It’s workforce planning and resourcing, says PwC, where firms really need to be investing to profit through the precarious.

 

BRANDS STANDING

The job candidate is now as much a tech-enabled and advert savvy consumer as a starry-eyed hopeful – and employer branding approaches must evolve to match

Ps AND Qs

Pitching teams took centre stage at Briefing 5P 2016 – presenting all they’d learned about the power of pricing, projects, process, and themselves as empowered business services people

TOUGHENING UP ON TIME

Charles Russell Speechlys used new technology to reset the time-recording culture among fee earners – while also providing timely information flows to management

Briefing July19, M Workplace cover
supplements

Modern workplace

How are law firms working on improving the working environment?
BRIEFING LEADERS MBD 2019 cover
reports

Marketing and BD leaders 2019

Where is legal drawing its marketing and BD leaders from now?