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Briefing spotlight: The genAI reality check

Turning genAI experimentation into measurable value

The Briefer

AI adoption demands the right culture — and the right ROI equation

Halimah Nisa | 9 March 2026

The Briefing/HSBC UK law firm strategy and investment research 2025/26 found that 70% of leaders expect to use genAI for summarisation as part of legal workflows over the next year — up 15 percentage points from 2024/2025 — with similar proportions seeing strong use cases for knowledge and business functions. Despite increased AI use, hesitations […]

Briefing/HSBC UK Law firm strategy and investment 26-27

FEATURING

Momentum behind measured strategic growth, amid tech turbulence

Just one fifth of leaders see barriers to
international growth — while investing in home growth emerges as a challenge

AI integration and client response loom heaviest in leader views of landscape

Majority plan to increase
total tech investment, but integration and
competitive effects appear
cause for concern

Tech investment powers ahead – but cost and benefit questions remain

Most plan to up
total spend on IT solutions and
capabilities – but confidence in the value of past implementations is low

Cashflow under pressure, but firm progress on financial process

Almost half see growing strain
on strength of working capital, and firms are struggling to transform pricing approaches

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supplements

Briefing spotlight: The genAI reality check

How are law firms leveraging AI to drive efficiency, and where is it bringing the greatest value in legal business operations?

reports

Briefing/HSBC UK Law firm strategy and investment 26-27

Leadership teams back building on more technology to grow stronger and strategically. The challenge is to transform their investments into measurable business change