Briefing Tiger Team: risk in remoteness

Richard Brent, editor-in-chief|Briefing

James Holman, head of compliance|Weightmans

Claire Larbey, general counsel |Trowers & Hamlins

Mark Parr, global director IT|HFW

Daniel Pembroke, head of pricing|Norton Rose Fulbright

Christian Toon, chief information security officer|Pinsent Masons

Christopher Young, principal consultant and business development director|Pinnacle


In a business, as in life, risk is a constant – but the balance of it changes, and rarely as dramatically as in the past year. Our latest Briefing Tiger Team are challenged to explain how the operation of law firm risk management itself has had to change through crisis, as well as the actions on specific priorities, from pricing and profitability, to securing and retaining talent, to the shifting borders patrolled by cybersecurity.

How are firms effectively horizon-scanning, measuring and monitoring their exposure to these changing risks, and then making decisions based on data and information that can present a risk itself (including when there’s simply too much of it)?

Based on research Briefing has carried out during the lockdown period in collaboration with our partner Pinnacle, editor-in-chief Richard Brent is joined by experts in different roles at firms from large global to UK-wide to exchange recent experiences and identify solutions. We hear from James Holman, head of compliance at Weightmans; Claire Larbey, general counsel at Trowers & Hamlins; Mark Parr, global director it IT at HFW, Daniel Pembroke, head of pricing at Norton Rose Fulbright; Christian Toon, chief information security officer at Pinsent Masons; and Christopher Young, leader of the risk practice at Pinnacle. Topics covered include:

  • Making a success of remote team-working and dynamics, including managing productivity in the longer-term
  • Maintaining the client experience and quality with remote supervision
  • Responding to the downturn, and matter pricing for profitability
  • Returning to the office in the pandemic
  • Data protection and the evolving information security threat.

Watch the video on YouTube here.

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