Briefing Tiger Team: WHAT IS IT?
The Tiger Team is a problem-solving approach used by NASA to investigate, and hopefully solve, highly critical and complex issues. Most famously, it was adopted to bring the astronauts safely back to Earth when a module malfunctioned during the Apollo 13 mission. Experts in a range of areas, such as engineers and scientists, are brought together from different centres as required by a specific work project or programme.
Briefing decided to try the concept out on law firm strategy. Could the perspectives of multiple functions operating in different firms perhaps make greater sense of a given business management challenge?
Launch video: ‘Cash is king, but process is queen’
What’s it about: In this, our first Briefing Tiger Team session, we have the chief operating officer at Hogan Lovells (Darren Mitchell), head of legal project management and process improvement at Ashurst (Kate Bassett), finance director at Fieldfisher (Mike Giles), and director of BI and finance and practice management systems at Herbert Smith Freehills (Allison Scanlan). Also on hand to address the challenge was Mike Bailey from our partner, the leading technology consultancy Pinnacle, and in the chair’s seat, Briefing’s content director Rupert Collins–White.
The scenario this month could hardly be more critical to the overall operation – what has a law firm needed to do from a financial management and process perspective to help it eventually come out of lockdown and into whatever awaits us in the best shape possible?
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