Process events

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The progress report on continuous process improvement at leading law firms

INSIDE

WHO'S WHO THIS MONTH

ISSUE IN BRIEF

How are leading law firms in 2024 practically identifying the opportunities they could grab to improve either efficiency or service levels? Our June feature story gets the picture of process change for pitch-perfect performance from leaders at Charles Russell Speechlys, Norton Rose Fulbright, Simmons & Simmons and Stephenson Harwood.

We also have a future-focused initiative bringing fresh insight to the decision-making table at Dentons, a practical perspective on AI’s potential to transform group claims management from Pogust Goodhead, how going beyond mandatory gender pay gap reporting is vital for meaningful change at Browne Jacobson, and from WU Vienna we have tips on how leaders can build a championship team.

And in our other news and views:

  • Attest Group managing director Paul Suffield considers the strategic opportunities that process-mapping provides
  • Elite head of product Elisabet Hardy believes routine tasks shouldn’t be a drag

SCOPE FOR IMPROVEMENT

How are leading law firms in 2024 practically identifying the opportunities they could grab to improve either efficiency or service levels? Editor-in-chief Richard Brent gets the picture of process change for pitch-perfect performance from leaders at Charles Russell Speechlys, Norton Rose Fulbright, Simmons & Simmons and Stephenson Harwood.

HOW TO BUILD A CHAMPIONSHIP TEAM

Whether in business or sport, good leadership is all about enabling and coaching your team to deliver exceptional solutions to exceptional situations, writes Jonas Puck, professor of international business at WU Vienna and vice-chair of the European International Business Academy.

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Process events

The progress report on continuous process improvement at leading law firms
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BD/marketing leaders 2024

What does law firm MBD most need to go further or faster?