Within risk and compliance, our observation would be that firms are doing a good job of undertaking the risk assessments as they take on matters – conflicts and anti-money laundering (AML) assessments are getting ever more robust, and while AML evidence-gathering can be tedious and time-consuming, it is being completed. To achieve this, we have […]

The IT team has had a particularly busy time of it working out all the many remote working needs of 2020. However, Val Fox, IT director at Boodle Hatfield, had been looking to replace one element of her strategy – the firm’s outsourced helpdesk service – as long ago as autumn 2019. “The users just […]

DELIVER is the last in our series of webcasts with our friends at NetDocuments, under the banner of Work Inspired. Briefing’s deputy editor Kayli Olson and Guy Phillips, VP international business at NetDocuments, talked to leaders across professional services firms to discuss about how they can improve productivity and deliver better value to their clients. We’ve looked at key areas each session to […]