James Macrae, director of professional services at Peppermint, reflects on lessons he learned needing to kickstart a recent strategic IT project remotely. As we reached the end of the fifth week of lockdown I found myself reflecting on the way everyone I’ve spoken to appears to have largely adapted to this strange situation as best […]

Phil Muller, director of legal services at Williams Lea, says that the Covid-19 pandemic is breaking down resistance to change and forcing faster action towards becoming more agile, reducing operational costs and staying competitive. The year 2019 was one of the strongest years in fee income growth for law firms and many had their most […]

For some law firms, the Covid-19 pandemic and ensuing lockdown have finally and forcibly broken the paper chains that used to bind secretaries and fee earners to their desks.