Increasing engagement and enhancing the overall client experience are key to getting ahead of the innovation curve – which in turn demands a sharing mindset – says Stuart Barr, chief product and strategy officer at HighQ, part of Thomson Reuters. We live in an age of information sharing – that’s increasingly a truism that can […]

For some law firms, the Covid-19 pandemic and ensuing lockdown have finally and forcibly broken the paper chains that used to bind secretaries and fee earners to their desks.

Innovation is the buzzword of our times – so overused (and perhaps misused) that many people think that it means nothing at all. Which is a shame, as firms are now investing in it, have leaders for it and have budget assigned to it. But the approach to innovation, and the importance placed on it […]