In search of excellencemagazines|November 2012
Eight business services heads that are leading their firms into the future
We talk to eight business services directors about legal business’s more challenging and competitive future
The bank’s new head of professional services on the challenges ahead, and how to deal with them
Tom Wood, Barclays’ new head of professional services, about the challenges and opportunities ahead in the legal market
Law firms, famously, are people businesses. That always used to refer to the fee earners – but not any more. Business services people are the new stars of legal, in our opinion – so for this issue we asked our community who they thought represented legal business services brilliance. I hope you enjoy reading the results.
Those we’ve featured represent, to me, business services people at their best: they understand the challenges law firms face, they’re meeting those challenges head-on, and they’re more clued into how competitive the near- to mid-term future is going to be than many, if not most, law firm partners.
THE STRATEGY MAN
Bird & Bird’s director of corporate development, Alastair Graham, on the competitive future ahead for law firms – and what they can do to succeed in it
DLA Piper’s chief information officer, Daniel Pollick, on tablets, BYOD, enterprise IT, desktop video, cloud printing and reformatting the law firm
TURNING LAW FIRMS INTO LEGAL BUSINESSES
Briefing speaks to Tom Wood, Barclays’ new head of professional services, about the challenges and opportunities ahead in the legal market