Innovation and technologymagazines|December 2015
How IT is changing the way clients reach their legal services
How are law firms putting the data deluge in closer proximity to the fingertips?
Supplier thoughts on securing the IT to thrive in the professional future
Karen Jacks, IT director at Bird & Bird, on the productivity gains of investment in a more intuitive user journey
To travel hopefully is a better thing than to arrive. That’s one of the ‘inspiring’ quotes I’d share on my social media streams. And as it’s that traditionally reflective time of year once again, it’s going to get an outing here. Our main interviewee this issue, Bird & Bird’s Karen Jacks, explains that usability trumps functionality in unlocking IT’s potential to transform.
And even clients’ satisfaction doesn’t rest solely on the final bill − if you can demonstrate consideration of how you got them there to build trust in future travels. In our feature, we ask IT leaders at BLP, DWF, Simmons & Simmons, Irwin Mitchell, Birketts and TLT how IT is changing the way clients reach their legal services − and more besides.
Whether it’s more efficient completion of tasks or stronger strategic insight, investment in technology begins and ends with the user experience, says Bird & Bird‘s IT director Karen Jacks.
INFO ON THE EDGE
Our word of 2015 when it comes to legal tech is transparency – as important for keeping pace internally as it could be to keeping your clients.
STAYING A STEP AHEAD
Maintaining momentum with Microsoft opens doors for law firms to change their data ways, says David Espley at LexisNexis Enterprise Solutions