Briefing, Nov17, cover

Push for 2020

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The many moving parts of an ambitious business transformation

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WHAT'S INSIDE?

WHO'S WHO THIS MONTH

Axel Koelsh
Steve Naybour
Head of transformation,
Network Rail

Upfront:
What's on your whiteboard?
p8

Axel Koelsh
Andrea Delay
Head of professional services,
Barclays

Industry analysis:
Bank on balance
p32

Axel Koelsh
Ahmed Shaaban
Managing director,
Fulcrum Global Technologies

Industry interview:
Supply chain and demand
p28

Stephen Allen
Stephen Allen
Global head of legal services delivery,
Hogan Lovells

Speak up:
Understand the influence
p9

Stephen Allen
William Robins
Operations director,
Keystone Law

Opinion:
Ads value
p10

Rod Harrington - Norton Rose Fulbright
Rod Harrington
Chief operating officer for EMEA,
Norton Rose Fulbright

The big interview:
Change happenings
p12

Rod Harrington - Norton Rose Fulbright
Alex Smith
Innovatin manager,
Reed Smith

Hands on:
Innovation master
p24

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ISSUE IN BRIEF

This year’s law firm survey from PwC reports mute UK revenue growth, flat PEP, and a combo of clients, competition and wage inflation all piling more
pressure onto pricing. The path to Brexit still seems to be passing through fairly uncertain terrain, but there must be more than that going on here. Firms are failing to make the most of IT’s potential, relying on the “commonplace” instead of going for “cutting-edge,” as PwC puts it.

One business that certainly can’t be accused of commonplace tech decisions is our big interview subject this issue, Norton Rose Fulbright. The firm’s choice of SAP to meet its multigeography practice management needs has prompted plenty of
debate, but only a small handful of other large law firms have ventured down this road before.

 

Change happenings

Transformation doesn’t come much harder and faster than at Norton Rose Fulbright, in time for 2020. Chief operating officer for Europe, Middle East and Asia, Rod Harrington, talks to Richard Brent about the SAP thing, changing the dials of profitability, new business opportunities, agile working and the call of Newcastle

Ps in a pod

5P 2017 logo

Back for another year of pricing, pitching, projects, process – and of course, some of our favourite people – Briefing 5P 2017 was a day for progressing legal business beyond traditional silos and pondering how to achieve better profitability. Kayli Olson reports

Supply chain and demand

Ahmed Shaaban, managing director of Fulcrum Global Technologies – integration partner of
SAP for legal – says it’s time for firms to adopt their rightful place in their clients’ supply chains

Briefing Sept18 Resourcing supp cover
supplements

Smarter resourcing

Is resourcing the key to unlocking an efficient future?
Briefing LITL 2019 cover
reports

Legal IT landscapes 2019

Where is legal technology strategy changing as we enter 2019?