Waves of change

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Exploring firms' complex transformation journeys for long-term success

INSIDE THIS ISSUE

WHO'S WHO THIS MONTH

ISSUE IN BRIEF

Hello and welcome to the May issue of Briefing! In this edition, we delve into the complex transformation journeys law firms are currently taking, exploring how they are navigating the complexities of modernization to build a more dynamic and resilient future.

For our cover story, transformation leaders from Burges Salmon, Shoosmiths, Osborne Clarke and Clifford Chance share how the current macroeconomic factors, technological evolution and changing client demands are shaping their approaches to designing long-term transformation strategies. Meanwhile, our latest Briefing research explores what strategic finance, operations and transformation leaders at top UK law firms prioritise for business improvement today, and where the clearest opportunities to offer more client value are.

We’ve also prepared a whole range of insightful and exclusive thought leadership pieces from industry consultant and (interim) CFO/COO Hans Schuurmann, former RAF combat helicopter pilot Sarah Furness, Taylor Rose‘s director of risk and compliance Matthew Hoe and more. Plus, we bring you an exclusive interview with Litera‘s chief technology officer Greg Ingino, who explains why integrated workflows are essential for firms to operate effectively.

Elsewhere, a broad canvas of other legal business perspectives and case study chronicles include:

  • Aderant’s chief product officer Doug Matthews weighs in on AI and automation’s powerful ability to transform law firms’ finance functions.
  • Ben Sears, director of IT and operations at Thompsons Scotland talks about how its transition to ShareDo’s CMS helped kick the firm’s productivity and efficiency into overdrive.
  • Attest Group’s managing director Paul Suffield explains how aligning strategy, priorities and business cases will greatly increase firms’ successful delivery of transformation projects.
  • Elite’s chief product officer Elisabet Hardy and VP of product strategy Philip Kelvin emphasise why the move to the cloud is imperative to access and activate innovation.
  • Modular Services’ managing director Ciprian Saramet outlines how firms can untangle the web of their legal stack, reduce vendor sprawl and deliver quality and operate efficiently by opting for modular services.
  • Chris Jefferson, UK sales director at Peppermint Technology (a Litera company) highlights the three key elements essential to unlocking transformation success.
  • Jo Styles, director of legal services at Williams Lea explains why successfully transforming support operations requires a strategic framework — and how firms can achieve this.

SAILING THE SEA OF CHANGE

In an era where innovation is the heartbeat of progress, firms are embarking on transformative journeys to enable them to meet the demands of the modern world and thrive in a new era of legal excellence. Transformation leaders from Burges Salmon, Shoosmiths, Osborne Clarke and Clifford Chance explore what key factors are influencing firms’ direction of travel on their transformation journey, and how they are navigating the sea of change to reshape their business for success.

THE PRESSURE ON LAW FIRM PROCESSES

In our brand new, exclusive research, Briefing head of content Richard Brent explores what strategic finance, operations and transformation leaders at top UK law firms prioritise for business improvement today, and where the clearest opportunities to offer more client value are.

BRAIN TRAINING

While often overlooked, non-billable hours are worth their weight in gold, believes (interim) CFO/COO and industry consultant Hans Schuurman. He outlines the value that non-billable hours can bring to the table, and how exactly law firms can harness their power for long-term growth and success.

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