Hybrid culture


Is tech helping firms to keep talented teams flourishing together?





new nourishing issue of Briefing is now served up for April/May 2023, complete with all our classic ingredients – market opinion, interviews and an array of best practice guidance, all designed to help shift your decision-making or day-to-day management up a gear. As always, the content is exclusively available in the Briefing app, so you can save for useful future reading or share at any time.

The managing partner of Watson Farley & Williams discusses the importance of practical action to support social mobility in the legal profession, while Vario – flexible freelance arm of Pinsent Masons – considers the rise of ‘sandwich’ carers who are spread ever thinner in balancing big responsibilities.

Our cover feature from Maria Shahid considers the case of a firm grip on ‘culture’ in the age of hybrid  – supported by technology, can the right combination of touchpoints even transform your changing talent proposition into competitive edge? We also sit down for the view of the world from the business intelligence function at White & Case – and Bates Wells take us through the busy process of certification as a B Corp.

Regular columnists Duncan Hannigan at Thomson Reuters and Graham Moore at Katchr consider potential positive roles for technology in sharper succession planning and more holistic performance management – and Kerri Dearing at NetDocuments outlines the key questions to ask when considering whether your tech stack is truly tuned up for the next 10 years or more.

Finally, a very broad array of in-depth industry interviews bring together how Pinnacle is listening to the legal call for targeted tech help with talent and responding with managed services; the latest on the insurance landscape for large firms from Ed Pickard at Miller; and why LexisNexis has pulled multiple search and process-streamlining opportunities from its ecosystem into the new Lexis+.


Maria Shahid checks in with law firms large and small as to how technology choices and other transformation initiatives are enabling them to compete for talent more effectively in a turbulent market.


Nick Denby, global head of business intelligence at White & Case, explains how this new operational function for the firm is spearheading and stewarding data management and optimisation activity, including managing multiple stakeholders, in line with its overarching business strategy.


Megan Watkins, senior operations manager at Bates Wells, outlines a process of ensuring and demonstrating to people that a firm is thinking about how the business embodies values beyond commerciality – the journey of assessing, challenging and building the B Corp.


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