Under pressure from clients to reduce legal spend, many firms are looking at how they deliver legal services in new ways to maintain profitability and competitive advantage – but what impact does this have on a firm’s brand? Is it possible to be well positioned for big ticket work, and also offer commoditised products? Innovation […]

No business is immune to the changes technology has already created. The advent of Uber has changed the taxi business footprint. Airbnb has done the same for short-term accommodation, and Amazon for the entire retail space. And now, new models like Riverview Law and LOD – not to mention the rise of Big Four law […]

I’ve been in this industry a long time – private practice, in-house, client (stopped practising), consultancy and back into private practice again. As the current cliché goes ‘it’s been a journey’ … and one not without bumps, crossroads and the odd U-turn. But I am still here, still working at making things ‘better, cheaper, simpler’.  […]