Briefing May19 main illu

Power is learned

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Where do law firms find machine learning has most potential to transform?

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INSIDE

WHO'S WHO THIS MONTH

Joy Kingsley
Joy Kingsley
Senior partner and head of business development,
JMW solicitors

Upfront:
65 seconds with ...

Dorothea Baur
Dorothea Baur
Principal and owner,
Baur Consulting AG

Feature:
Hitting the hype notes?

Caroline Bowes
Caroline Bowes
Director of human resources,
Dechert

Brain Training:
Support in mind

MikeWalker
Alex Woods
Head of knowledge management,
Slaughter and May

Feature:
Hitting the hype notes?

Dr Ali Fenwick
Dr Ali Fenwick
Behavioural scientist,
Nyenrode Business University

Opinion:
Questions of identity

John Fernandez
John Fernandez
Global chief innovation officer,
Dentons

Feature:
Hitting the hype notes?

Dodds_Stuart (1) copy 2
Patrick Hurley
Vice president, customer advocacy,
Thomson Reuters Elite

Opinion:
AI, or CDCT?

Harvey Lewis
Harvey Lewis
Associate partner,
EY

Feature:
Hitting the hype notes?

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ISSUE IN BRIEF

Briefing May19 cover

Last month, Briefing gatecrashed one of the conferences of much-loved sibling publication LPM. Though the SME legal market and so-called Big Law have their own sets of challenges, we found many discussions throwing up similar questions. For example, how can firms introduce process/document automation with all the internal dissent about the chosen precedents, troublesome underlying data, and clients each preferring their own degree of self-service? And do firms get that a brand ‘refresh’ really ought to be as much about behaviours as new stationery?

Our feature this month explores the reality of how law firms are using AI, and considers whether the hype bubble ought to be burst. How far does legal AI still have to go? How much more training and development needs to be done? And what value are firms really getting from the promising technology?

It seems apt, as we approach 13 May and the start of Mental Health Awareness Week 2019, to consider that very common illnesses are no respecters of size, status, budget or billable-hour success. In 2018, several firms signed up to a Mindful Business Charter, and in this issue we hear from one firm that has introduced a programme of mental health first-aid training.

 

 

HITTING THE HYPE NOTES?

Briefing May19 AI hype illu

It’s been three years since Briefing last took a significant look at AI in the legal sector, and in that time various technologies have matured, developed and made their way through Gartner’s AI hype cycle. Jem Sandhu asks law firms how they are really using AI technology, and hears about their data headache and emerging liability issues.

GAME OF LESS

Briefing May19 Kennedys photo

Richard Brent meets the R&D team at Kennedys to talk about the importance of keeping the spirit of innovation alive at the law firm, driving client-facing innovation, internationalisation, and the rationalisation for an increasingly lawyer-less future.

EYEING DIGITAL TRANSFORMATION

Briefing May19 Faisal Abbasi photo

Law firms might want to welcome a world of greater efficiency through digital transformation and artificial intelligence, but high-quality data is the cornerstone of that process. Introhive vice president and general manager of EMEA, Faisal Abbasi says firms need to be confident their underlying information is accurate.

Briefing Mar19, Risk supp cover
supplements

A world of risk

Uncertainty is on the horizon. How is business preparing for the unknown?
BRIEFING LEADERS MBD 2019 cover
reports

Marketing and BD leaders 2019

Where is legal drawing its marketing and BD leaders from now?