The annual snapshot of law firms' changing technology priorities
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Where do top-tier legal businesses see the opportunities for technology to boost efficiency and competitiveness in 2018?
WHO'S WHO THIS MONTH
Director of IT, Gowling WLG
International Legal Technology Association comment:
VP of strategy, iManage
Account manager, Board
Commercial and marketing director, Tikit
VP product strategy, NetDocuments
ISSUE IN BRIEF
Top-tier law firms appear to be making strides on innovation and automation, and AI is the big kahuna theme of the year – but big IT gaps still need to be closed.
How does your firm compare to peers when it comes to investment in uncovering the seeds of game-changing innovation? What’s the gap between your current levels of business process automation and the automation you think you could achieve with technologies already in the market today? And how secure do you feel in the current climate of data protection against the evolving global cyberthreat?
Innovation has been one of the most used (some may feel, overused) words in law firms’ marketing materials in recent years. In several cases, however, the trend certain reflects tangible activity – from the incubation of startups with seed funding, mentoring, introductions and collaboration technology, to apps that create new avenues for clients and lawyers to kickstart businesses’ responses to changing legislation.
As the 2017 Budget for the UK highlighted – just as Legal IT landscapes 2018 was finalised – productivity is a big problem for the economy as a whole. Law firms are rightly highly focused on the drivers of efficiency – and aside from artificial intelligence (what else?), the most highly valued suite of technology products for efficiency are those that provide a boost through great automation.
What two-word law firm business management phrase do you think Briefing has had more press releases talking up than any other in 2017? Artificial intelligence? You’d be wrong. It’s agile working.
Stuart Dodds Principal, Positive Pricing
Kerry Westland Head of innovation and legal technology, Addleshaw Goddard