Legal knowledge management is a tried and tested method that helps law firms win and keep business. It’s no wonder that the field has seen wide adoption in the last 15 years – but more important than finding the right document is finding the right colleague and tapping into their expertise. This has been particularly […]

As the status quo of the business – and personal – world becomes increasingly virtual, engagement methods have had to shift over the last few years. Most obviously, communications with clients have moved over to more digital channels – though a straight transfer from in-person activity to video calls, for instance, would belie the complexity of those […]

From the take-up of fast-evolving collaboration toolsets such as Teams, to giving the right nudges towards more proactive and productive knowledge-sharing, senior leaders at Briefing Knowledge Leaders 2022 still had plenty to learn from one another.