Innovation….. no wait, come back! If you’d already switched off, you were perhaps thinking ‘ … not another article about the need for law firms to think outside the box, disrupt the law and all that jazz’. I don’t blame you. As a fan of the Gartner hype cycle, it seems that with ‘innovation’ we […]

I assume most of you will have heard of work done on managing ‘sticky relationships’. Ah no, that’s nothing to do with trying to keep a big row from blowing up in the papers in already turbulent times. It’s the way that organisations – perhaps, say, those papers themselves – try to keep people consistently […]

I’m very excited to be writing my first column for Briefing and wanted to start with an area that is very relevant to my customers and management team at this time. I’m sure we are all aware that the process of change can happen more slowly on occasion within the legal sector, and this is […]