Why do law firms need a data retention policy? Because it’s a major part of good governance and business resilience. More specifically, it’s about doing the right thing for firms’ clients and not exposing the firm to increased risk of cyberattacks or being sued. Add to these considerations the negative impact to the firm’s bottom […]

Two-thirds of lawyers do not believe their firm will adapt to technological change in the legal market over the next few years. This may come as a surprise to many following the mass migration to remote and hybrid working post-pandemic, especially as other industries have begun to digitally transform, seeking new ways to continue operating efficiently. So, what makes […]

In a fragile economic environment, law firms need to increase their focus on client retention by ensuring their relationships remain strong, diversified and mutually engaged. As soon as indicators show a decline in relations – whether through decreased revenues, slower new matter velocity or fewer practice areas engaged – firms should be developing at-risk programmes […]